1. Introduction
Riviera Luxe Hills Casino Resort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our casino resort and use our services.
2. Information We Collect
Personal Information
We may collect personal identification information including but not limited to:
- Full name and contact information
- Date of birth and government-issued ID for age verification
- Email address and phone number
- Payment and billing information
- VIP club membership details
- Gaming preferences and history
Usage Information
When you visit our casino or use our services, we automatically collect:
- Gaming activity and transaction history
- Reservation and visit records
- Surveillance footage for security purposes
- Website usage data and cookies
3. How We Use Your Information
We use collected information for the following purposes:
- To verify age and identity as required by law
- To process gaming transactions and payouts
- To manage VIP club memberships and rewards
- To provide personalized services and offers
- To communicate about events, promotions, and updates
- To maintain security and prevent fraud
- To comply with legal and regulatory requirements
- To improve our services and customer experience
4. Information Sharing
We may share your information with:
- Gaming regulatory authorities as required by law
- Law enforcement agencies when legally obligated
- Service providers who assist in our operations
- Financial institutions for payment processing
- Marketing partners with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission and storage
- Restricted access to personal information
- Regular security audits and assessments
- Surveillance and monitoring systems
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where applicable
7. Cookies and Tracking
Our website uses cookies to enhance your experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.
8. Age Verification
We strictly verify that all guests are 18 years or older. We collect and store age verification information as required by gaming regulations.
9. Responsible Gaming
We maintain records of self-exclusion requests and responsible gaming limits as part of our commitment to player protection.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Riviera Luxe Hills Casino Resort
1888 Casino Boulevard
Las Vegas, NV 89109
Email: [email protected]
Phone: (702) 555-LUXE